Freshworks CRM Software Product Options

Last Updated:
December 5, 2023

Freshworks CRM Software Product Options

Is your business ready to get serious about marketing and sales using technology and AI? If so, it is time to consider the various Freshworks CRM software product options available to you. Freshworks offers three powerful CRM software solutions targeting different business needs. These software solutions are Freshsales, Freshsales Suite, and Freshmarketer. Below are more details about each tool.


The Freshsales software solution is a powerful sales CRM to help sales teams close more deals, by selling smarter. The robust pipeline of management tools is supported by advanced AI technology to follow leads from first contact to sale. The pipeline management tool also allows the sales team to customize and visualize the entire sales process. Furthermore, users can set up and automate tasks and notifications to maximize efficiency. All deal data is enriched through AI technology, helping to predict outcomes and offer actions to consider. These smart features enable efficient sales management on desktop and mobile devices.

The powerful pipeline management tools are powered by deal enrichment and forecasts from AI assistant Freddy. Additionally, adding products, moving leads between stages and easy collaboration makes sales simpler and faster. AI-powered alerts help the sales team to prioritize deals and act quickly to prevent losses. Embrace the new world of AI technology to improve the sales cycle and boost your business.

Freshsales Suite

The Freshsales Suite is an all-in-one sales and marketing CRM software solution. This tool empowers businesses to attract visitors, convert them into leads, and run marketing campaigns. These features help to turn your website into a lead-generation machine. Features of Freshsales Suite include landing page creation, visitor activity monitoring, AI chatbots, and email campaign tailoring. This software helps your business go beyond for your customers by offering a full-circle CRM solution. Now you can have the power of Freshsales and combine it with easy marketing campaigns for optimum efficiency and service.


Freshmarketer is a fully-fledged marketing automation software solution for eCommerce. The software solution has various features that target to customer lifecycle. Now, businesses can centralize contact data from various sources, design email campaigns, and set automation to nurture leads. Additional features include landing page creation, form creation, and customer journey building. These are all crucial marketing details for an eCommerce store. However, to truly make the most of Freshmarketer, businesses should consider utilizing it in conjunction with other Freshworks products.

About Freshworks Products

The Freshworks CRM software product options offer robust reporting, automation, and omnichannel communication integrations. Pricing for the Freshworks products starts at just $15 USD per user, per month and includes 24/5 customer service and onboarding support. Alternatively, try a free 14-day trial to test how the above software solutions meet your needs.

The portfolio of Freshworks CRM software equips businesses with tailored solutions to suit the needs of their business and customers. Now your business can the most of your selling processes and customer relationships. Streamline your workflows for sales, marketing, and eCommerce while improving results using strategic insights using the Freshworks CRM products.

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