Guide for Handling HR Problems

Last Updated:
August 30, 2022
Author:
Kimmy

Guide to Handling HR Problems

No matter what sort of business you own, your employees are crucial to your success. After all, where would your business be without having a great team of employees? Many business owners often take their employees for granted and forget how important they are to the business. While you have built the business, your employees are the ones keeping it running each day. Having a good HR team helps ensure you have the right team for the right job. However, you still need to make sure you are involved when it comes to handling HR problems.

In this guide, we cover common HR problem areas and suggestions on how to handle them effectively.

Recruitment

Recruiting the right people for the right positions is key to running a successful company. However, often those handling recruitment do not have the training to handle recruitment. This of course can cause several problems, from lackluster job advertisements to inefficient interview processes. Thus, as a business owner, you should ensure that your recruitment team has the knowledge and confidence to hire the right people. Consider the following tips to improve your recruitment approach.

  • Hire a recruitment agency to run your job advertisements and initial phone interviews
  • Have 2 interviewers for in-person or video interviews
  • Contact the potential employee's references.
  • Consider implementing an initial assessment for employees, especially for high-skill positions.

Retention

Once you have the best employees for your business, you should focus on keeping them. Employee retention is a crucial part of long-term business success. However, this is one of the biggest challenges businesses face. Offering employee benefits is a great tactic for keeping employees for longer. Consider health benefits, dental benefits, vacation time, flexible hours, gym discounts, and monthly lunches or weekly snacks.

Another way to improve employee retention is by offering ongoing training and skill development opportunities. In fact, a recent survey shows that over 60% of employees have said lack of opportunity is why they left their last job. Also, consider hiring from within the business before outsourcing to allow current employees to switch positions, and move up through the company.

Finally, ensure that you recognize the work your employees do. This will not only create a positive work environment but will increase productivity as employees feel valued. Consider asking your employees for feedback every quarter to see what you could be doing better, and what employees like or don’t like about the workplace.

Discrimination

Unfortunately, discrimination is still one of the biggest issues when it comes to handling HR problems. Handling discrimination issues immediately is critical to ensure the mental health and wellbeing of your employees. Some business owners think that they do not need to have discrimination training for employees, as it is often common sense. However, it is important to include mandatory training around discrimination so your employees understand that is it not acceptable and can be cause for termination. Furthermore, ensure you have a clear discrimination policy in your employee handbook and contracts.

Health and Safety

When it comes to health and safety issues, they are complicated and confusing. This is especially true for businesses that have various legislation requirements they must adhere to. However, it is important to not cut corners, when it comes to the health and safety of your employees. After all, a workplace injury can be devastating to both the employee and the business. Ensure that you have a clear health and safety policy and that you provide adequate safety training to all employees. For employees in high-risk situations, consider monthly refreshers and ongoing training for new equipment. As a business owner, you may also consider hiring a health and safety consultant to keep you aware of law changes and legislation requirements.

Handling HR problems effectively doesn’t need to be a challenging process. However, as a business owner, you must make sure that your HR employees have the training they need to handle the problems as they arise.

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